Change management

Failure rates of change initiatives have been reported as high as 70 - 80 %.

The success rate of change projects raises with 19 % when using a dedicated change manager.

The ROI on large projects was calculated as a 650 % return on current levels of investment in change management.

Sources: King and Peterson, 2007; IBM, 2008; ChangeFirst, 2010

Change has become a constant in every organization, driven by technological innovation, globalization and changing markets. Whether you want to increase efficiency, restructure business processes and the organization or improve the way your people function within the organization, successful change depends on how you involve stakeholders, how you deal with the complexity of the change and align it with the strategy of the organization, how you communicate about the change and train the people about how they can find better ways to perform.

Facilitating change

Change management deals with the transformation of individuals and teams in the organization to redirect the use of resources, business processes, or other modes of operation to significantly reshape an organization.
There is one critical aspect of successful change. It is the ability of the organization to win the buy)in of their employees on the change. To manage change effectively we need to:
1) Frame the changes within the broader business environment.
2) Develop the necessary adjustments for the needs of the organization.
3) Train the staff on the appropriate changes
4) Win the support of the employees

The objectives, content and the process of change are all part of the change management.

"Marc has an extraordinary capacity to facilitate complex strategic decision making processes. He is intuitive with a high degree of emotional acuity, an element which is indispensable when confronting internal politics. He has enabled team members to discover new perspectives by establishing the right environment, dynamic and mindset for change and buy-in. I highly recommend Marc, his approach provides invaluable benefits to any organisation."

Daniel Vacic, Senior Consultant at DC Strategy 

Building vision

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"Marc has helped us to re-think our position in the market and to create more added value with the already available sources."

Frederik Moortgat, CEO Establis

Managing stakeholders

Stakeholder management is an essential part of change. In addition to identifying, recognizing and acknowledging stakeholders we need to determine their influence and interest. Through targeted and precise communication we influence and engage stakeholders to get their full commitment for the changes that the organization needs.

Communication

Effective communication involves and informs various stakeholders of the reasons for the change, the benefits of successful implementation  and the details of the change.

Training

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